perceived service quality的意思|示意

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感知服务质量


perceived service quality的网络常见释义

感知服务质量 进而指出 感知服务质量 ( Perceived Service Quality )是“顾客作出的,与服务是否优质 有关的全面判断和看法”。

服务品质 Parasuraman,Zeithaml与Berry(1985)利用顾客期望与顾客认知来定义认知的 服务品质(Perceived Service Quality),其定义为认知的服务与期望的服务之 差距,称之为认知的服务品质。

认知服务品质 当期望服 务(expected service)等于认知服务(per- ceived),认知服务品质(perceived service quality)是令人满意的(satisfactory);当期 望服务超过认知服务等,认知服务品质 低于令人满意的水准,而随著差距加大 会趋向完全令人无法...

perceived service quality相关短语

1、 Customer perceived service quality 顾客感知服务质量

2、 perceived nursing service quality 感知护理服务质量

3、 User-Perceived Quality of Service 用户感知服务质量

perceived service quality相关例句

Whether to provide a perceived maximal value experience is a core standard for customers to evaluate club's service quality.

提供消费价值最大体验是消费者评价俱乐部服务质量的一个核心标准。

English training; Customer Perceived Service quality; Interaction quality; Service quality gap.

英语培训;顾客感知服务质量;交互质量;服务质量差距。

The level of service quality is largely a customer perceived quality, depending on the customer's service expectations and service perceptions.

所以企业要想具备区别于竞争对手的优势就必须提高顾客的感知服务质量。

If requests take a long time by way of resource or processing needs, the perceived quality of service can be improved by adding more threads.

如果请求通过资源或处理需求花了很长时间,那么通过添加更多的线程,可以提高感知到的服务质量。

The perceived Web quality with service contents would influence affective reaction variables in the model.

知觉网络质量与服务内容,将影响情感反应变量在模型中。

This article intends to explore for a model construction with respect to the relationship between the perceived service quality and the customer loyalty, and...

文章拟从感知服务质量与顾客忠诚关系的角度探讨二者之间的模型建构,并初步探讨了该建构对餐饮企业的实践意义和启示。